CutlerWave Appliance Repair is committed to protecting the privacy of our website users and customers. This Privacy Policy outlines how we collect, use, and share information from visitors to our website and customers who utilize our services. By visiting our website or using our services, you agree to the terms of this Privacy Policy.

Information Collection

We collect personal information that you voluntarily provide to us when you request a call or submit a service request form through our website. This information may include your name, phone number, email address, and details of the appliance issue you are experiencing. Additionally, we may collect non-personal browsing data through cookies or web beacons to improve user experience, such as operating system type, browser type, and browsing behavior on our site.

Use of Information

The information we collect is used to facilitate our services, respond to inquiries, and improve our website and services. By providing your contact information, you give us and our partners permission to contact you via phone, email, or text message for services and operational purposes. Non-personal browsing data is used to analyze trends and improve our website's functionality and user experience.

Sharing of Information

We may share your information with trusted partners for the purposes of providing and improving our services. These partners are obligated to maintain the confidentiality of your information. We do not sell, rent, or lease your personal information to third parties for marketing purposes.

Dispute Resolution

By using our website or services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. Furthermore, any compensation claims are capped at a maximum of $100. In the event of a dispute, you agree to bear your own legal fees and expenses.

Opt-Out

If you wish to opt-out of communications or have any concerns about your privacy, please contact us at (305) 306-4590. We will process your request promptly, and you will no longer receive service-related communications unless you request services in the future.

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date. Continued use of the website or services after such changes indicate your agreement to the revised policy.